Claims Management

Record damage and defects directly on the vehicle using your cell phone and arrange for repairs with just a few clicks

With pooled vehicles, fleet managers often don’t find out about damage to their company vehicles until it’s too late. The reporting process is unregulated and happens on an ad hoc basis, and handling the issue involves gathering the necessary documents. With traconiq, drivers can quickly and easily log incidents of any kind and notify the appropriate person. The administrative process for damage repair is handled entirely digitally.

Easy Event Logging

A scratch, a dirty driver’s seat, or an accident report – using the app, the driver marks the problem on the vehicle’s schematic, adds photos taken with their cell phone camera, and includes a brief note with the report. The incident data is then immediately sent to the person responsible for the vehicle. That person can see on their dashboard which incidents involving the car have already been resolved and which still need to be addressed. The status of the incident resolution is visible to everyone on the app and the web interface.

A simple process ensures transparency for all parties involved, leads to efficient claims handling, and increases fleet availability.

Your Benefits

Efficient Process

As part of the workflow integrated into the reservation process, a quick check is performed when the vehicle is picked up

Overview

Damage that has already been reported is immediately identifiable. This prevents duplicate reports.

Efficient Administration

Communication with repair shops takes place digitally, using the claims file.

Transparency

The status of incident resolution is easily visible to everyone

Documentation

Reports and photos of all incidents are automatically stored digitally in the vehicle.